You will automatically be charged at checkout for equipment that is not returned.
Returns can be made to the office during open hours or to the bin in the laundryroom after hours.
MAKE SURE YOUR RETURN INCLUDES ALL 3 ITEMS
Router (Black Cube Thing)
Power Cord
Ethernet Cable (Red or Purple Wire)
COMMON QUESTIONS
HOW DO I GET THIS DARN ETHERNET CABLE UNPLUGGED FROM THE WHITE BOX ON THE PEDESTAL?
That bugger can be tricky – here’s some helpful tips.
1. Remove the cover: put your thumb in the round thumb divot and press in and down. It should slide off.
2. Unplug the cable: The Ethernet cables have a little tab that keeps them locked in place. It’s especially hard to un-clip because it’s covered by a plastic shroud. Press the shrouded tab on the end of the cable really hard with your thumb and it should pop loose.
If you can’t get it, leave it, and send us a text. We’ll come after the cable — don’t sweat it!
IF I LEAVE IT IN THE LAUNDRY ROOM, HOW DO I KNOW IT WON’T BE STOLEN?
SMILE! You’re on CAMERA. But seriously, there are several security cameras in the laundry room and outside of the laundry room. So, if you drop off the gear, WE SEE YOU. Give us a wave; we’ll be by soon to retrieve your equipment.
And if you have any other concerns, just shoot us a text or give us a call. Even on nights and weekends we check our messages.